Guide to donating with round-ups

How to sign up for round-ups

1. Go to https://sisterhelen.org/donate and click or tap Round-ups.
2. On the next screens, tap Get Started then fill in your details and tap Create Account. (Make sure you save your account details!)
3. A confirmation code will be texted to your phone. Type it into the box and then tap Create Account.
4. Once you’ve created your account, connect a card to use for round-ups.
5. You’ll be stepped through the process of connecting a credit or debit card. This is done securely (through a system called Plaid, which keeps your information completely hidden except from your bank).

Once you’re all signed up, you can view your Donor Dashboard at any time by going to https://sisterhelen.harnessapp.com and logging in with your account details.

How to ensure you have round-ups activated

Here’s how to make sure you have round-ups activated so that your purchases benefit Sister Helen’s work:

If you’re on a mobile device:

1. Go to https://sisterhelen.harnessapp.com
2. Tap the menu icon – three horizontal lines – in the top right and select Login from the menu.
3. Enter your email address and password for the account you created when you signed up for round-ups.
4. When your donor dashboard is displayed, you’ll see a row of small icons across the bottom. Tap the More icon (three dots on the right).
5. In the My Wallet section, tap Round-up Cards.
6. If you’ve connected a card, you’ll see it listed there. Otherwise, tap Add A Round-ups Card to connect a card to round-ups. You’ll be stepped through the completely secure process of authorizing a card directly with your bank.

If you’re on a computer:

1. Go to https://sisterhelen.harnessapp.com
2. Click Login in the top right.
3. Enter your email address and password for the account you created when you signed up for round-ups.
4. On your donor dashboard, click Round-up Cards on the left.
5. You’ll see a screen showing any currently linked cards. If you have already linked a card, it will show Round-ups (ON). If you haven’t linked a card, click + Add A Round-ups Card (or Add A Payment Source). You’ll be stepped through the completely secure process of authorizing a card directly with your bank.

How to set a round-up cap and other limits

1. Go to https://sisterhelen.harnessapp.com
2. Click Login in the top right (on mobile, tap the menu icon – three horizontal lines – in the top right and select Login.
3. Enter your login ID and password for the account you created when you signed up for round-ups.
4. On your donor dashboard, you’ll see various donation options including One-Time, Monthly and Round-ups. Click or tap Round-ups.
5. The round-ups screen shows your recent round-ups, if any (they take a few days to show up after your purchases). Just above that list, click or tap Settings.
6. On the settings screen, you can adjust your monthly round-up cap from $10 to $100. Choose a level that’s comfortable for you.
7. On the same settings screen, you can also decide what happens if a purchase you make ends in a round dollar amount, such as $25.00 or $100.00. You can set this to donate nothing or to round up to donate a full dollar.